Consultant engaging patient in caring dialogue

About Dialogue Santé Consulting

Founded in the vibrant heart of Paris, Dialogue Santé Consulting grew from a vision to make healthcare more human, compassionate, and effective. Our story began when a team of dedicated clinicians, communication experts, and patient advocates observed that many gaps in care could be bridged by fostering better dialogue. Since our inception, we have partnered with public hospitals, community health organizations, and individual practitioners across Île-de-France and beyond.

We place empathy at the core of our methodology—believing a truly great healthcare system listens as much as it treats. Over the years, we've witnessed transformative changes in provider-patient relationships when communication is guided by respect, personalization, and a scientific approach. Our team’s mission is straightforward: empower professionals and patients alike to develop the skills and confidence to have open, meaningful conversations.

Accessibility remains one of our guiding lights. We invest in both in-person and digital learning to ensure knowledge reaches everyone—no matter their schedule, background, or location. Dialogue Santé Consulting crafts every course and consultation rooted in evidence-based practice, seeking continuous improvement through research and participant feedback.

Our clients are diverse—physicians, nurses, social workers, volunteers, patients, and families—all united by a commitment to better health conversations. We advocate for equity in care and have trained healthcare teams to dismantle stigma, improve mental health support, and foster shared decision-making.

Dialogue Santé has been recognized for pioneering programs that introduce innovative dialogue techniques into clinical routines. By collaborating closely with patient associations and universities, we adapt our teaching to be practical, culturally sensitive, and adaptable to real-world conditions.

At Dialogue Santé, we celebrate every breakthrough—whether it's a patient who feels heard, a provider who finds new confidence, or a team that flourishes with clearer understanding. Our learning environment is a safe space for vulnerability, exploration, and professional growth.

We believe that advocacy goes hand-in-hand with education. By promoting patient rights and facilitating healthcare access, we stand as facilitators and allies across every layer of the healthcare system. Our Paris roots keep us closely tied to the values of excellence and cultural richness that define the French approach to wellbeing.

Empathy Personalization Accessibility Evidence-based Advocacy

Our Services & Training Courses

Facilitated patient conversation
Patient Dialogue Mastery

Master the science—and art—of patient-centered communication. This course offers a hands-on, interactive journey to elevate how you engage patients in all care settings. Real-world scenarios, role-play, and personalized feedback help you unlock the confidence to handle challenging conversations, manage emotions, and build genuine trust. Participants leave equipped with techniques to foster shared decision-making, address difficult topics, and guide sensitive discussions for optimal outcomes.

Health coach guiding a client
Personalized Health Coaching

Our one-on-one health coaching sessions are tailored to individual goals and lifestyles, benefiting patients, clinicians, and advocates. Together with a certified coach, you will co-create sustainable, actionable health plans based on evidence, personal motivation, and accountability. These sessions empower you to set realistic objectives, maintain healthy habits, overcome obstacles, and celebrate progress—turning healthcare intentions into lasting results.

Mental health support session
Mental Health Support Skills

This unique course demystifies mental health conversations and breaks down the stigma that can inhibit open discussion. Learn practical frameworks to safely and compassionately address sensitive topics, recognize early warning signs, and encourage supportive pathways for care. You’ll gain the confidence to initiate challenging conversations, respond to distress, and support mental wellbeing within your professional or volunteer role.

Patient advocacy training
Healthcare Access Advocacy

Designed for professionals and volunteers passionate about enabling equal access to quality care, this module provides deep insight into the healthcare system and patient rights in France. Through real case studies and guided advocacy practice, you’ll develop the skills to navigate care networks, bridge bureaucratic challenges, and champion inclusivity at every stage—empowering patients to overcome barriers and take charge of their own journeys.

Communication skills group with patients and provider
Patient Communication Training

This dynamic workshop bridges gaps between providers and patients, focusing on clarity, active listening, and compassionate connection. You’ll engage in lively group activities that reveal communication blind spots and encourage collaborative improvement. The result: enhanced understanding, reduced miscommunication, increased patient satisfaction, and ultimately, better health outcomes for all involved.

Why Enroll with Dialogue Santé?

Doctors discussing practical case
Real-World Application

Our curriculum is crafted by experienced clinicians who understand the nuances of patient care in the French healthcare system. Every lesson draws from actual clinical scenarios, preparing you to apply your new skills from day one. Through live discussions and simulated practice, you’ll translate theory into actionable strategies for immediate impact.

Accredited certificate badge
Accredited Certification

Our programs confer credentials that are not merely symbolic—they’re officially recognized across France and most of Europe. Certification demonstrates your expertise in patient communication and health coaching, enhancing your professional opportunities and credibility within the healthcare sector.

Person studying online on tablet
Flexible Learning

We know your schedule is demanding. That’s why we offer live and on-demand formats. Study with us from the heart of Paris or from anywhere in the world, at times that fit your life. Our learning platform is intuitive, accessible, and designed for quick adaptation—ideal for busy professionals and motivated advocates alike.

Open research journal
Evidence-Based Approach

Every training module at Dialogue Santé is rooted in the latest research on health communication, behavior change, and patient-centered practice. Participants learn actionable methods that are continually updated to reflect new discoveries, guaranteeing the highest standard in quality education.

How Enrollment Works

1 User browsing course catalog
Choose Your Course

Browse our catalogue of coaching and training modules, tailored to various backgrounds. Select the course that aligns with your goals, whether clinical excellence, advocacy, or personal growth.

2 Filling registration form
Register & Schedule

Complete a quick registration form and indicate your preferred dates and learning mode. Our team accommodates your timetable and ensures a seamless onboarding experience.

3 Live webinar participation
Attend & Engage

Join interactive sessions, attend webinars, and participate in lively discussions. Our engaging learning format ensures you gain practical skills and form meaningful connections with fellow participants.

4 Hand receiving certificate
Get Certified

After successful completion, you'll receive an accredited certificate and continued access to post-training support and our professional community. Begin your journey as a communication leader in French healthcare!

What Our Participants Say

Dr. Léa Moreau portrait
Dr. Léa Moreau
General Practitioner, Paris

Dialogue Santé's patient dialogue training transformed my daily consultations. I feel more empowered, and so do my patients. The approach is grounded in real clinical challenges, but delivered with warmth and encouragement I had not found elsewhere.

Pierre Garnier portrait
Pierre Garnier
Healthcare Volunteer, Île-de-France

The mental health support module was eye-opening and practical. Highly recommended for anyone in care settings! I use these tools every week to reach people who might otherwise slip through the cracks.

Sylvie Dubois portrait
Sylvie Dubois
Nurse Coordinator, Paris

After attending the communication training, I noticed immediate improvements in the understanding and confidence of my team. Patients now comment on how much better they feel heard and cared for. The ongoing support from the Dialogue Santé network is a real bonus.

Marc Lefèvre portrait
Marc Lefèvre
Social Worker, Clichy

Dialogue Santé's advocacy workshops made a real difference. I feel better prepared to help my clients overcome obstacles in the system. The trainers were always available and truly cared about our success.

Claire Letellier portrait
Claire Letellier
Patient Advocate, Paris 15e

Thanks to Dialogue Santé, I gained the courage to speak up for my rights as a patient and inspire others to do the same. The individualized coaching exceeded my expectations and continues to support my advocacy work daily.

Meet Our Experts

Camille Deschamps headshot
Camille Deschamps

Lead Health Communication Coach

Camille is a recognized expert in patient engagement, drawing on over a decade of experience in hospitals and medical schools across France. She has delivered workshops for more than 2,000 healthcare professionals, instilling the values of empathy, transparency, and proactive dialogue. Camille’s approach is grounded in both research and deep curiosity for humanity. Her warmth and ability to build rapport make her sessions as transformative as they are practical.

Dr. Julien Rousseau headshot
Dr. Julien Rousseau

Clinical Psychologist & Course Instructor

With over 15 years of experience championing mental health in Paris, Dr. Rousseau crafts training that promotes safety, inclusivity, and understanding. His expertise spans hospital consultation, community outreach, and academic teaching. Julien is renowned for creating safe spaces for open dialogue, helping participants develop confidence in handling sensitive topics and guiding transformative group discussions. His patient-centered perspective is a cornerstone of our programs.

Dialogue Santé Paris office team
The Dialogue Santé Team

Diverse backgrounds, united vision

Alongside Camille and Julien, our Paris-based team includes course coordinators, research fellows, IT specialists, and community liaisons—ensuring each participant receives attentive support and benefits from a broad wealth of expertise. Every team member is committed to promoting evidence-based practice and making impactful health communication accessible to all.

Frequently Asked Questions

Yes! Our modules are designed for healthcare professionals, volunteers, and anyone passionate about better health communication. We adapt our training to various roles, levels of experience, and cultural backgrounds, ensuring everyone gains valuable, actionable skills.

All certifications are accredited and recognized across France and much of Europe. Our credentials are respected by public and private health organizations, medical societies, and advocacy networks.

Absolutely – join live sessions or study at your pace with our high-quality on-demand platform. All resources, assignments, and interactions are available online, enabling full flexibility for busy lives.

Access to live chats, mentorship, and an alumni community. Our team is here to help you at every step, offering technical support, guidance on your projects, and opportunities to connect with a network of like-minded professionals.

Ready to Start Your Journey?

Secure your spot in our next training course. Seats are limited to ensure maximum interaction and personalized guidance. Whether you’re a healthcare professional, advocate, or someone passionate about communication in care, our team will guide you every step of the way. Don’t wait—empower your future with world-class skills from the heart of Paris.

Small group learning Paris & online Expert instructors
Thank you for enrolling! Our team will contact you with next steps.

Contact Us

27 Rue de Lisbonne, 3rd Floor, Paris, Île-de-France, 75008
Mon-Fri: 9:00 - 18:00 CET
Thank you for reaching out! Our team will respond as soon as possible.
Map showing office location in Paris