Privacy Policy

At Dialogue Santé Consulting, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent manner. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and related services.

Information We Collect
We collect personal data that you voluntarily provide to us when using our services, including but not limited to your name, contact information, health information relevant to the services we offer, and any other information you submit in connection with patient dialogue facilitation, personalized health coaching, mental health support, patient communication training, or healthcare access advocacy. We may also collect technical information automatically through your use of our site, such as browser type, IP address, and browsing behavior, to improve the functionality and security of our services.

Use of Your Information
Your personal data is used solely for providing and improving the healthcare consulting services we offer, including facilitating individual patient dialogues, delivering personalized coaching, supporting mental health initiatives, training healthcare professionals, and advocating for improved healthcare access. We use your data to communicate with you regarding your interactions with our platform and to comply with legal and regulatory obligations.

Legal Basis for Processing
We process your personal data based on your consent, the necessity to fulfill our contractual obligations with you, compliance with legal requirements, and legitimate interests pursued by Dialogue Santé Consulting such as improving our services and protecting the security of our platform. Where sensitive health data is processed, we ensure explicit consent has been obtained unless other legal grounds apply under the GDPR.

Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. Your information may be shared with trusted service providers acting on our behalf to facilitate platform operations, deliver healthcare services, or comply with legal duties. All third parties are obligated to maintain the confidentiality and security of your data. We may disclose your information if required by law, regulation, or legal process.

Data Security
We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. Access to your data is restricted to authorized personnel who are bound by confidentiality obligations. We continuously review and enhance our security practices to safeguard your privacy.

Data Retention
Your personal data is retained only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and accounting requirements. When data is no longer needed, we securely delete or anonymize it to prevent any identification.

Your Rights Under GDPR
You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to processing. You may also request data portability and withdraw consent at any time when processing is based on consent. To exercise your rights, please contact us by written correspondence at the address provided below. We will respond to your request in compliance with applicable laws.

Cookies and Tracking Technologies
Our site may use cookies and similar technologies to enhance user experience, analyze site usage, and support marketing efforts. You have the option to manage or disable cookies through your browser settings, though this may affect certain functionalities of the platform.

International Data Transfers
If your personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information according to GDPR requirements.

Children’s Privacy
Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If we become aware of such data being collected, we will take steps to delete it promptly.

Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. Updated versions will be made available on our platform for your review.

Contact Information
For any questions regarding this privacy policy or to exercise your data protection rights, please contact Dialogue Santé Consulting at:

27 Rue de Lisbonne, 3rd Floor,
75008 Paris, Île-de-France,
France

We are committed to ensuring your privacy is respected and protected as part of our dedication to quality healthcare consulting services.